PRIVACY POLICY

This page describes the privacy policy of the website mochicasumpa.ec (hereinafter “WEBSITE”), which is owned by Alfonso Ortiz Cobo (hereinafter “OWNER”). By visiting and using this WEBSITE, the visitor or user (hereinafter “USER”) accepts this privacy policy in its entirety. The information and terms of this policy are subject to change at any time, and the USER is advised to visit this page regularly.

This page describes in detail how the OWNER collects, uses and protects the personal data of visitors and users of the WEBSITE.

The OWNER is committed to the security of the USER's personal data by adhering to all the terms of this privacy policy, which are detailed below:

 

 

1. WHAT TYPE OF PERSONAL DATA DO WE COLLECT FROM OUR USERS?
  • Name and email address.
  • Telephone number, physical address, city and country.
 

 

2. WHEN AND HOW IS PERSONAL DATA COLLECTED?
  • When the USER registers on the WEBSITE or fills out any contact form or newsletter subscription, they authorize us to collect their name and email address.
  • When the USER makes a purchase of a physical product on the WEBSITE, they must fill out a form with their phone number, address, city and country.
 
 
3. WHAT USE DOES THE OWNER MAKE OF THE USER'S PERSONAL DATA?
  • The OWNER collects personal data in order to provide the USER with information related to their personal interests and/or information related to products or services of interest to the USER.
  • The OWNER sends communications via email with important messages about the user's account, their orders, and promotional messages about the WEBSITE's products and services.
  • The OWNER uses data such as telephone number, address, city and country to send physical products to the USER through a logistics company.
  • The OWNER uses data such as name and email address to provide a personalized experience to the USER on the WEBSITE.
 
 
4. HOW DO WE PROTECT USER INFORMATION?
  • At no time will the OWNER share or transfer the USER's personal data with third parties, except in those cases where the law requires it.
  • The user's personal data is stored on the WEBSITE's servers, which are virus-free, protected with firewalls, and monitored by professionals.
  • In the unlikely event of a hack or theft of the USER's personal information, the OWNER will notify the USER immediately via email and will notify the relevant authorities to minimize the resulting negative impact.
 
 
5. HOW TO UPDATE OR DELETE YOUR PERSONAL INFORMATION?
  • At any time, the USER may request an update or deletion of the personal data stored on the website, by sending an email or filling out the contact form on the WEBSITE.
  • The USER may also unsubscribe at any time from email communications by clicking on the “unsubscribe” link located at the bottom of the emails.
 
 
6. LINKS TO THIRD PARTIES

The WEBSITE includes links to third-party websites, and the OWNER is not responsible for any direct or indirect consequences arising from visiting these external websites. USERS are advised to read the privacy policies and terms and conditions of these external websites.

 
7. COOKIES

In simple terms, cookies are files belonging to the WEBSITE or to third-party programs and pages that are stored in the user's browser and allow the OWNER to know things like how much time the USER spends on the WEBSITE, which pages they visit, what country they are from, what device they have, etc. etc. Cookies also allow the OWNER to personalize the USER's experience, for example, remembering their password to log in, displaying their name and details in the USER's account, etc. etc.

You can delete all cookies from your browser at any time, or you can visit our website in incognito mode to prevent cookies from being stored on your browser. Deleting cookies or browsing in incognito mode may negatively affect your experience on the website, as we will not be able to personalize your experience.

 
 
8. THIRD-PARTY COOKIES:

Google Analytics: The OWNER uses Google Analytics to track USER behavior on the WEBSITE and create a demographic profile for the purpose of optimizing and improving the overall performance of the WEBSITE.

View Google Analytics' data protection policy and general information

Facebook Ads: The OWNER conducts advertising campaigns on the Facebook Ads platform, which inserts certain cookies into the USER's browser in order to show them relevant and interesting advertisements.

Facebook Ads Cookie Policy: https://web.facebook.com/policy/cookies/?_rdc=1&_rdr

Google Ads: The OWNER conducts advertising campaigns on the Google Ads platform, which inserts certain cookies into the USER's browser in order to show them relevant and interesting advertisements.

Google's advertising privacy and terms:
https://policies.google.com/technologies/ads?hl=es

Google advertising settings page:
http://www.google.com/settings/ads